From 6 December 2018, the transparency rules mean solicitors must display prices and service information. Price information must be presented in a clear and easy to understand format.
Solicitors must also:
- Provide a total cost, if this is not possible provide an average or range of costs
- Explain the basis of your charges, including any hourly rate or fixed fees
- Highlight likely disbursements, and their costs
- Be clear on whether VAT is include
For service information solicitors must:
- Explain what services are included in their quote
- Highlight any services not included within the price,
- Include information on key stages and typical timescales of these
- Publish the qualifications and experience of anyone carrying out the work
For firms without a website, solicitors must have this information available upon request in other formats.
An example from a potential client : We had an enquiry from a first time buyer, regarding a new build purchase, the buyers are purchasing from a well known building company in Northwich. They were advised to use the builder’s solicitors’ firm, although they are based many miles away, and their legal costs are very low-priced compared to local solicitors. The buyers in question were concerned about the distance as they could not just pop in to speak with their solicitor in person if they required help with the paperwork, as first time buyers this must seem very daunting. Our advice to them was to check there were no ‘hidden costs’ involved and to have written confirmation on all charges. They found there were a number of extras added on that made the quote much more expensive than anticipated.
At mosshaselhurst, our conveyancing quotes are very competitive and we are exceptionally transparent when explaining our legal costs.
Contact our conveyancing department on 01606 74301